Exhibitors

Capital Ambition is London’s Improvement and Efficiency Partnership. Our vision is to ensure that London’s public services continue to lead in innovation, fairness, relevance, efficiency and effectiveness.

Allowing you to understand how customers see your service delivery. GovMetric offers a simple way to identify potential efficiencies using ‘Voice of the Customer’ data across every contact point and combining this with service volume data. This is converted into an interactive visual dashboard that helps prioritise activities and measure improvement.

The Regional Improvement and Efficiency Partnerships (RIEPs) are member-led networks of councils, fire authorities and other local services working together at a regional level. RIEPs help authorities improve services and become more efficient. To find out how the RIEPs can support you, visit www.idea.gov.uk/rieps